Privacy Policy
China Electric Vehicle Rwanda Ltd (CEVR) Last updated: 31/12/2025
China Electric Vehicle Rwanda Ltd (“CEVR”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal data of our customers, partners, website visitors, and stakeholders. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you interact with our website, digital platforms, products, and services.
1. Information We Collect
We may collect the following categories of information:
a. Personal Information
Full name
Email address
Phone number
Physical address
Company or organization details
b. Vehicle & Service-Related Information
Vehicle inquiries, test drive requests, and purchase history
Financing or fleet-related information (where applicable)
After-sales service and warranty records
c. Technical & Usage Information
IP address
Browser type and device information
Website usage data (pages visited, time spent, interactions)
Cookies and similar tracking technologies
2. How We Use Your Information
CEVR uses personal data for the following purposes:
To respond to inquiries and provide requested information
To process test drive bookings, vehicle sales, and after-sales services
To manage customer relationships and provide support
To communicate marketing updates, offers, and events (with consent)
To improve our website, products, and services
To comply with legal, regulatory, and contractual obligations
3. Legal Basis for Processing
We process personal data based on:
Your consent
Performance of a contract or pre-contractual steps
Compliance with legal obligations
Legitimate business interests, provided they do not override your rights
4. Sharing of Information
We do not sell your personal data. We may share information only with:
Authorized service providers (IT, marketing, logistics, payment processors)
Financial institutions and insurers (where required for transactions)
Government authorities or regulators when legally required
Business partners strictly for agreed services
All third parties are required to protect your data and use it only for specified purposes.
5. Data Storage & Security
CEVR implements appropriate technical and organizational measures to safeguard personal data against:
Unauthorized access
Loss or misuse
Alteration or disclosure
Data is stored only for as long as necessary to fulfill its intended purpose or meet legal requirements.
6. Cookies & Tracking Technologies
Our website may use cookies to:
Improve user experience
Analyze website traffic
Personalize content and communications
You may disable cookies through your browser settings; however, some features of the website may not function properly.
7. Your Rights
Subject to applicable law, you have the right to:
Access your personal data
Request correction or updates
Request deletion of your data
Withdraw consent for marketing communications
Object to certain processing activities
Requests can be submitted using the contact details below.
8. Data Transfers
If personal data is transferred outside Rwanda, CEVR ensures appropriate safeguards are in place to protect your information in line with applicable data protection standards.
9. Third-Party Links
Our website may contain links to third-party websites. CEVR is not responsible for the privacy practices or content of such websites. We encourage users to review their privacy policies.
10. Updates to This Policy
CEVR may update this Privacy Policy periodically to reflect legal, regulatory, or operational changes. Updates will be posted on our website with the revised date.
11. Contact Information
For questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
China Electric Vehicle Rwanda Ltd (CEVR) 📍 Kigali, Rwanda 📧 Email: hq@cevr.rw 📞 Phone: +250791 500 819